GoodCourse Help Guide
  • Introduction
    • Welcome to GoodCourse
    • Core Features at a Glance
  • 📖Courses
    • Courses - Intro
      • Your guide course
      • Creating a new course
      • Opening the Builder page
      • Adding a course cover image (internal)
      • Publishing a course
      • Copying the course URL
      • Downloading a course QR code
      • Downloading a course poster
      • Duplicating a course
      • Deleting a course
      • Searching for a course
      • Sorting courses
      • Course folders
    • Course Builder
      • Course cards & content
      • Desktop-view content
      • Messaging packs
      • Themes
      • Previewing a course
      • Course poster (QR code)
    • GoodCourse Library
    • GoodCourse AI Course Builder
    • Course Creation Best Practices
    • Student Engagement Best Practices
  • 🧑‍🎓Learners
    • Learners - Intro
    • Database
    • Groups
    • Uploads
  • 🧑‍🏫Classroom
    • Classroom - Intro
    • Enrolling Learners
    • Sets of Courses
    • Following Up With Learners
  • 📈Analytics
    • Analytics - Intro
    • Courses
    • Courses (QR code)
    • Learners
    • Groups
    • Sets
    • Learner Questions
  • 🧑‍💻Admin
    • Admin - Intro
    • Inviting a Team Member
    • Billing
    • Email Senders
    • Configuring QR Code Design
    • User Logs
  • 🧑Profile
    • Updating Profile Details
    • Turning on 2FA
  • ⚙️OTHER
    • Submitting feedback / an issue
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  1. OTHER

Submitting feedback / an issue

PreviousTurning on 2FA

Last updated 1 year ago

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To submit feedback / an issue, hover on the blue question mark icon positioned at the bottom-left side of your screen. A list of options will then be displayed.

In the displayed option, click on Share feedback/issue. A popup will then be displayed for you to fill out.

Fill out the subject and body of your issue/request, and click the Submit button.

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Screenshot of the GoodCourse platform showing the help button and its menu.